General

This is basically where you begin setting things up. Simply name your workspace, activate it, and you're all set.

Description

You can set a description for your workspace. The description will show on your workspace home page above the article listing.

Posted by / Last updated

You can choose to display the Posted by and/or Last updated info on each article page. You may also disable this info altogether.


Access

Here you can limit the access to your base.

Enable / Disable your base

If your workspace is disabled, it becomes inaccessible to everyone, including yourself.

Restrict by IP address

You may restrict your base by an IP address. As of now, only IPv4 addresses are allowed. You can add multiple IP addresses separated by comma.

Restrict by password

You can restrict your workspace with a password. No one can access your workspace without entering the correct password. This feature is limited to "Business" plan subscribers only.


Feedback

This can be useful for public knowledge bases or help centers where you need to know whether articles are helpful to people or not.

Allow article rating

Rating is done by smileys on any article page. You can either disable this altogether, or choose which smileys you would like to show and in which order.

Allow rating feedback

This enables your visitors to leave a written feedback for your articles.

Notifications

Whenever someone rates an article, you can be notified. This is currently only possible via email, but other notification channels will be added in a future update.


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