Why is my embedded video not showing?

When embedding videos via iframe, it is important to define initial width and height properties like so:

<iframe width="560" height="315" src="https://URL-TO-VIDEO.com"></iframe>

Your video will be automatically sized to 100% width and proportional height.

Also, make sure that there is no additional markup to your code. Remove any div elements with custom CSS and also make sure the iframe itself has no inline styles like <iframe style="position:absolute ....">. This will break the appearance as we already take care of the responsive views.

Ideally, the code you embed looks like the example above, as nothing else is needed. If you still encounter any issues regarding embedding videos, please get in touch via our in-product chat.

Responsive view

By default, we make sure iframes work on mobile devices. If your embed script already takes care of this, be sure to add the class no-reframe to the iframe element to prevent our automated script from affecting your iframe.

<iframe class="no-reframe" ....></iframe>